Contatta
['Privacy Policy \n\nThis Privacy Policy describes how we collect, use, and protect personal data through our online platform and associated services provided by ReteBase S.r.l., an internet service provider based in Milan, Italy. We are committed to ensuring your privacy and compliance with GDPR and other applicable data protection laws. \n\nInformation We Collect \nWe collect personal data that you voluntarily provide when using our services, including: \n- Name, address, and contact details for customer registration and communication \n- Identification and account information needed to provide and manage internet access and related services \n- Usage data related to the services, including connection times, bandwidth consumption, and technical diagnostics for service quality and troubleshooting \n- Payment and billing information as necessary to process invoices and service charges \n\nHow We Use Your Information \nYour data is used strictly for the following purposes: \n- Providing, maintaining, and improving internet access, broadband installation, and wireless networking solutions \n- Customer support and communication regarding your account and services \n- Billing and payment processing \n- Compliance with legal and regulatory obligations \n- Protecting the security and integrity of our services \n\nWe do not sell or rent your personal information to third parties. Sharing of information may occur only with trusted partners and service providers who assist in service delivery under strict confidentiality conditions, or when required by law. \n\nLegal Basis for Processing \nWe process personal data based on one or more of the following grounds: \n- Your consent, where applicable \n- Performance of a contract to which you are a party \n- Compliance with a legal obligation \n- Legitimate interests pursued by us in providing, improving, and protecting our services \n\nData Retention \nWe retain your personal data only as long as necessary for the purposes outlined above or as required by law. After service termination, your data will be securely deleted or anonymized unless retention is required for legal or regulatory reasons. \n\nYour Rights \nUnder applicable data protection laws, you have the right to: \n- Access and obtain a copy of your personal data \n- Request correction of inaccurate or incomplete data \n- Request deletion of your personal data when no longer necessary \n- Object to processing or request restriction of processing in certain cases \n- Data portability, where applicable \n- Withdraw consent at any time where processing is based on consent \n\nTo exercise your rights or for any questions related to your personal data, you may contact us at the address provided below. We will respond in accordance with legal requirements. \n\nData Security \nWe implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security measures are regularly reviewed and updated in line with industry standards. \n\nInternational Transfers \nWhere personal data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your information consistent with GDPR requirements. \n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience, analyze usage patterns, and support essential service functionalities. You may manage cookie preferences through your browser settings. \n\nUpdates to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our platform, and the revised policy will apply from the date of publication. \n\nContact Information \nReteBase S.r.l. \nVia Giuseppe Garibaldi, 45 \n3rd Floor \n20121 Milan, Lombardy \nItaly \nPhone: +39 02 1234 5678 \n\nThank you for trusting our online platform to provide your internet connectivity needs. Your privacy and the protection of your personal data are of utmost importance to us.', 0.0012808000000000001, 'gpt-4.1-mini']